Shipping Policy

At HMS Fashion Brand, we are committed to delivering your order safely and on time. Please read our shipping policy below to understand our order processing and delivery process.

📦 Order Processing

All orders are carefully processed and prepared for shipment after your order is successfully placed.

• Orders are usually processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During sales, promotions, or holidays, processing may take slightly longer.

🚚 Delivery Time

Once your order has been shipped, the estimated delivery time is:

• Major Cities: 2–4 business days

• Other Areas: 3–6 business days

• Remote Areas: 5–8 business days

Please note that delivery times are estimates and may vary due to weather, public holidays, courier delays, or other circumstances beyond our control.

💰 Shipping Charges

Shipping charges will be displayed at checkout before you complete your purchase.

From time to time, HMS Fashion Brand may offer FREE SHIPPING promotions or special shipping discounts. Any applicable offer will be clearly mentioned on our website.

📍 Order Tracking

Once your order has been shipped, you may receive a tracking number through your provided contact details.

You can use the tracking information to monitor your shipment's progress.

📞 Delivery Delays

Although we work with reliable courier services, occasional delays may occur.

If your order has not arrived within the expected delivery period, please contact our customer support team and we will assist you in checking the shipment status.

❌ Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

HMS Fashion Brand is not responsible for delays or failed deliveries caused by an incorrect, incomplete, or incorrectly entered shipping address.

📦 Damaged or Missing Orders

If your package arrives damaged, please contact us as soon as possible after delivery and provide photographs of the package and product.

If your order appears to be missing or has not arrived within the expected delivery period, please contact us so we can investigate the shipment with the courier.

🌍 International Shipping

If international shipping is available for your location, delivery times and shipping charges may vary by destination.

Customers may be responsible for any customs duties, import taxes, or other charges imposed by their country.

🔄 Returns & Exchanges

For information about returns and exchanges, please refer to our Return & Refund Policy.

📩 Contact Us

If you have any questions about your order or shipping, please contact HMS Fashion Brand through our customer support channels.

Thank you for shopping with HMS Fashion Brand! ❤️

HMS Fashion Brand reserves the right to update this shipping policy when necessary. Any changes will be published on this page.